Please report all suspicious emails to ActionFraud Police on 0300 123 2040 straightaway. Action Fraud Police website details are www.actionfraud.police.uk

FAQ

What is Conveyancing?

Garnett Wilson Conveyancers specialise in all aspects of residential (not commercial) matters, as opposed to a solicitor who will deal with various areas of the law.

I am buying from an auction, can you deal with this?

Yes, we complete many auction property cases each year and the vast majority of these within 28 days.

Do you review legal packs pre-auction?

Yes, we do review Auction Packs.

I’m buying at an auction and need a quick turn-around, would you be able to do this?

Yes, we complete many auction property cases each year, and the vast majority of these complete within 28 days.

Do you deal with buy to let properties?

Yes, we do.

Do you deal with commercial properties?

No, we are residential conveyancers only.

Do you deal with the Help to buy ISA for first time buyers?

Yes, we do. There is an addition fee for doing so, see our estimate for details.

Do you deal with the help to buy Loan scheme for New Build Properties?

Yes we do. There is an additional fee for doing so, see our estimate for details.

Does the quote include VAT?

Yes, see our estimate for details.

Do you deal with the purchase of land?

Yes, we do.

Do you deal with the sale of land?

Yes, we do

I would like to buy a property, it will be through a Limited Company, can you act?

Yes, we can.

I would like to sell a property, it will be through a Limited Company, can you act?

Yes, we can.

I would like to re-mortgage a property, it will be through a Limited Company, can you act?

Yes, we can.

If I instruct will I be allocated a named conveyancer?

Once you instruct us, your transaction will be managed by your dedicated conveyancer and our experienced team of support staff.

What happens if my sale falls through?

If you or your buyer/seller decide to pull out of the sale/purchase, we will keep your file open for a short period until you have found an alternative property or buyer/seller.

I’m selling, when do I pay you?

In terms of fees, on a sale, we only charge our legal fees on completion of the sale.

I’m buying, when do I pay you?

If the mortgage lender requires searches, we would need to take upfront payment for these so that we can order the search packs for you, if there is no mortgage then the searches are optional so payment will not necessarily be required. We always suggest that you arrange Searches regardless of whether your purchase is cash or not..

I am buying a property in Northern Ireland, can you act?

Unfortunately, we do not.

I am selling a property in Northern Ireland, can you act?

Unfortunately, we do not.

I am re-mortgaging a property in Northern Ireland, can you act?

Unfortunately, we do not.

What happens if my purchase falls through?

If you or your buyer/seller decide to pull out of the sale/purchase, we will keep your file open for a short period until you have found an alternative property or buyer/seller.

Are you regulated by the CLC (Council for Licenced Conveyancers)?

Yes, our CLC Number is 606543

Would you be able to act on a right to buy?

Yes, please contact us for more details..

I am buying a property in Scotland, can you act?

Unfortunately we cannot act for properties in Scotland. You would have to appoint a solicitor there.

I am selling a property in Scotland, can you act?

Unfortunately we cannot act for properties in Scotland. You would have to appoint a solicitor there.

I am re-mortgaging a property in Scotland, can you act?

Unfortunately we cannot act for properties in Scotland. You would have to appoint a solicitor there.

What do I need searches for?

If you are buying with a mortgage, your mortgage providers require searches to be carried out. Searches are optional for cash buyers, however recommended to ensure clients know the detail of the property and local area (see our Help & Advice section for details on Searches).

How long do Searches take?

This will depend on the local authority supplying the local authority search. We can advise based on projected time scales at the time of ordering them for you.

Why do I need Searches?

If you are buying with a mortgage, your mortgage provider requires searches to be carried out. Searches are optional for cash buyers, however recommended to ensure clients know the detail of the property and local area.

How do I add a second client to the transaction?

When supplying the relevant form to instruct us to act for you, you would need to include details of all clients involved in the transaction from the outset.

I am selling my property, what do I need to do next?

If you are happy with our quote and would like Garnett Wilson to act for you, we will ask you to complete, sign and return our Sale Questionnaire as formal instruction and request your verified ID documents (see Help & Advice section for details of our ID requirements). You will also need to advise your estate agent that you have chosen Garnett Wilson Conveyancers LLP as your conveyancer.

What stamp duty do I need to pay?

Stamp duty is based on varying factors such as being a first time buyer, if the property is to be your main residence, or if you are buying an investment property (see the Help & Advice section for details of how Stamp Duty can be calculated).

Why do I have to pay stamp duty?

Stamp duty is a form of tax required by law.

How long will my transaction take?

We expect most matters to take an average of 6-8 weeks, but there are many factors that could affect the length of time required to complete your transaction and so we are unable to say for certain.

Do you do Transfer of Equity?

Yes, we do, however these need to be quoted separately. Please e-mail or call us for more information.

I am buying a property in Wales, can you act?

Yes, we can. This does need to be quoted differently due to the Welsh Land Transaction Tax being different to Stamp Duty Land Tax. Please call or e-mail us for more information.

I am selling a property in Wales, can you act?

Yes we can.

I am re-mortgaging a property in Wales, can you act?

Yes, we can.

Do you write wills?

Unfortunately, we do not.

Would I need to come to your office?

Usually but not necessarily. We will ask you to come to our offices with your ID documents so that we can copy, stamp and sign them to verify you are who you are. If you are unable to get to our offices, you can take your ID documents to a qualified accountant, your doctor, a high street bank manager, your financial advisor/mortgage broker (provided they are registered with the Financial Conduct Authority) for them to be verified. You will need to provide us with the contact details of the person/company who verified your ID, as we will need to contact them to ensure they have met with you in person, and can confirm the signature on your verified ID is indeed theirs.

I would like to raise a complaint

If you feel we have not met the level of service required as a member of the CLC, you can raise your issue with the partners of the company. Details of our complaints procedure can be found in our Client Care Letter which is supplied to you when you first instruct Garnett Wilson to act for you.

I would like access to my data

Please send us your request in writing to info@garnettwilson.co.uk. Please be aware, recalling completed files from archive will incur a charge.

How do I obtain an estimate/ quote?

You can obtain an estimated cost online using our calculator. If you would like a more tailored quote, please either e-mail or phone us, so that we can take more specific details and supply you with a quote accordingly.

How do I instruct you?

If you are happy with our quote and would like Garnett Wilson to act for you, we will ask you to complete, sign and return the relevant form as formal instruction that you would like us to act for you, and supply your verified ID documents (see the Help & Advice section for details of our ID requirements).

What details do I pass to my Estate Agent?

Supply your agent with the address and contact details for Garnett Wilson Conveyancing LLP and ask them to supply our New Business Department with a memo of sale, which supplies us with the details of your buyers/sellers and their solicitors and the agreed price.

Do you pay third party referral fees?

In some cases, when a client is referred to us by a third party (i.e. Estate Agent or Mortgage Broker) a referral fee is sometimes paid in the region of £100 - £150. This referral fee does not affect your quote, is not charged to you and is paid for directly by Garnett Wilson Conveyancing LLP from their own account.